The heat exchanger is the metal wall or tubing that is heated up when the burners are ignited.
The inside of the heat exchanger allows the toxic flue gases produced from the burners to
exhaust out through the furnace flue. The outside of the heat exchanger is where the cold air
passes over, becomes warmed, and is blown throughout the ductwork of the home. The heat
exchanger is the only wall separating the toxic flue gases from the supply air. If a crack develops
in the heat exchanger, there is a potential for carbon monoxide gas to leak over to the supply side
and be blown throughout your rooms. If the crack in your furnace is bad enough and the conditions
are right, carbon monoxide poisoning can occur. Any furnace with a crack should be replaced no
matter the size of the opening.

An "oversized" furnace will warm up the house quicker, but it will use more fuel and there will be
greater temperature swings. A smaller furnace will maintain more even temperatures, use less fuel,
but will take longer to raise the temperature. As well, when the replacement is inspected by a
Safety Codes Officer, if they feel the furnace is too large for the home, inspection will not
pass until this is rectified. The more oversized it is, the less time it spends operating at or
near peak efficiency.

Buying a high-efficiency furnace or air conditioner is an economically and
environmentally responsible decision. Equipment with high energy efficiency ratings use less energy,
which helps conserve non-renewable resources, accumulate savings over its lifetime from
lower energy use, they can cost less to operate, have more efficient motors and fans than
standard efficiency systems, and sometimes have a longer and more comprehensive warranty
which help with repair costs.

You could replace them at different times, but it can be more cost effective doing them at the
same time. When a furnace and A/C are installed together, the sheet metal is made to
accommodate the coil above the furnace. When we have to come back to do the A/C, sheet metal
will need to be remade to accommodate the coil. Also when we come out 2 separate times, you are
paying full labour each time, when it all gets done together, our estimators tend to give a better
package discount.

Sometimes running the blower continuously will solve this problem. Usually a new furnace will have
better air flow which can help, and there is sometimes a way to install an additional register in the
area to obtain more air flow. Consider this: is the room(s) the furthest away from the furnace?
Are the windows in the room(s) well sealed against air leakage? Could there be a blockage in the
ductwork restricting the airflow?

  6. Why can't you give me a ballpark cost or an installation price over the phone?

When making an investment in your indoor comfort, why would you trust a guess? You don't
like surprises when spending thousands of dollars, and neither do we! Our estimator will come out
to your home to discuss your heating and cooling needs. Not only is this more personal, but we
can determine for ourselves, what issues and conditions are existing that can drastically increase
or reduce your installation cost. It is important for us to pre-screen your home before providing a
cost to you. We will look at equipment sizing and location, age and size of home, construction
and homeowner needs.

6. Why can't you give me a ballpark cost or an installation price over the phone?

A service call is provided by someone who has the training, tools, and experience to diagnose your
problem quickly and correctly and then to make the repair.

What this pays for is:
Continuing education for our serviceman to be able to diagnose & repair both new and old systems
Vehicle to get to your home
Insurance & registration for the vehicle
Fuel and upkeep on the vehicle
Liability Insurance
Business License
Worker's Compensation Dues
Tools & Equipment to be able to properly perform repairs
Wages for skilled labourers
Overhead for office which included property taxes, utilities, wages for office.
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All of this is paid for before we even get to your door